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Five Star MICD Recertification

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Price: $1,699.00
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Description

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Whether you completed Steps 1-3 or the MICD Fast Track, this is your route to maintaining the highest level of Certification. Recertification occurs every two years.

STANDARDS

1. Pre-Certification Assessment
2. Marine Industry Consumer Commitment
3. Employee Process
4. Employee Satisfaction Survey
5. Education & Training
6. CRM Process
7. CSI Tracking/Trending
8. Sales Process
9. Website Standards
10. Facility Standards
11. Service Process
12. Parts Process
13. Accounting Process
14. Mystery Shopping
15. Performance Planning