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Five Star MICD Recertification

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Price: $1,699.00
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Description

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** Multi-location registration? Contact Nikki Duffney for additional discounts.

Once completing the MICD Fast Track, this is your route to maintaining the highest level of Certification. Recertification occurs every two years.

STANDARDS

1. Pre-Certification Assessment
2. Marine Industry Consumer Commitment
3. Employee Process
4. Employee Satisfaction Survey
5. Education & Training
6. CRM Process
7. CSI Tracking/Trending
8. Sales Process
9. Website Standards
10. Facility Standards
11. Service Process
12. Parts Process
13. Accounting Process
14. Mystery Shopping
15. Performance Planning