* Must be signed in for member pricing.
** Multi-location registration? Contact firstname.lastname@example.org for additional discounts.
Whether you completed Steps 1-3 or the MICD Fast Track, this is your route to maintaining the highest level of Certification. Recertification occurs every two years.
1. Pre-Certification Assessment
2. Marine Industry Consumer Commitment
3. Employee Process
4. Employee Satisfaction Survey
5. Education & Training
6. CRM Process
7. CSI Tracking/Trending
8. Sales Process
9. Website Standards
10. Facility Standards
11. Service Process
12. Parts Process
13. Accounting Process
14. Mystery Shopping
15. Performance Planning