* Must be signed in for member pricing.
** Multi-location registration? Contact Nikki Duffney for additional discounts.
The MICD Fast Track allows dealerships to move straight to a Five Star Certified Dealership through one process and 15 standards. Dealerships can take their business to the next level with this streamlined route. The Fast Track targets high-level business practices proven to generate superior performance, operational excellence and deliver outstanding customer satisfaction.
1. Pre-Certification Assessment
2. Marine Industry Consumer Commitment
3. Employee Process
4. Employee Satisfaction Survey
5. Education & Training
6. CRM Process
7. CSI Tracking/Trending
8. Sales Process
9. Website Standards
10. Facility Standards
11. Service Process
12. Parts Process
13. Accounting Process
14. Mystery Shopping
15. Performance Planning