This is a self-paced program. The program launches January 13, 2025, runs for 90 days (approximately 13 weeks) and ends April 14, 2025.

You will receive access to the 7 online training courses. These courses have been designed to fit into your busy work lives with each course featuring individual modules with short chapters.

To help you keep on pace for successful completion of this self-paced online program, we suggest you break the coursework into manageable chunks. For example, if you set a goal to complete at least one course per week, you will have the program completed in 11 weeks. You may find that some weeks you are able to complete more than one course and other times you may need more than one week to complete a course, but setting a completion goal will help you keep on track for completing the coursework before the program end date.

Additionally, setting a consistent study schedule, and leveraging flexible study times, such as early mornings or late evenings, can help you balance the demands of work and life. The program will track your progress, so if you get pulled away from your studies, you can easily come back and pick up where you left off. 

From the time you complete the training, you’ll have 30 days to schedule, prepare for and take the proctored certification exam.

By “proctored,” we mean that the exam will be conducted live and overseen by a professional who is there to be sure all who participate do so from a fair, level playing field based on their knowledge and abilities.

When you achieve your certification, it means something. You can take pride in reaching this milestone in your career. It acknowledges how far you’ve come and what you’ve learned and experienced along that way that makes you qualified to manage a service department … so qualified that your expertise has been acknowledged by a third party, marine industry association.

It also means something to your business. The owners and your fellow managers can be assured that you have what a person needs to be able to guide a service team and department to success.